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Do you offer incentives to your customers who refer new clients to you?

Always
54%
Sometimes
31%
Rarely
6%
Never
7%
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Question: Do you offer incentives to your customers who refer new clients to you?
Top Answer (54% of 2033 votes): Always.

Answer: Always
Explanation: I offer a free session to clients who refer 3 people who have one session each. They can use the free session for themselves or give it to someone as a gift. I have a high referral rate. Works well.
Genesis Consultants, Inc.
Answer: Always
Explanation: I value referrals so any customer who refers a new client would certainly be offered an incentive.
Adhocratic HR
Answer: Always
Explanation: We offer rebate incentives to all customers for their referrals.
Solar Tint of Orlando
ProMatcher
Answer: Sometimes
Explanation: Referrals are important, but we also have to make sure it is legal to offer incentives.
Donna Ruzicka
Answer: Rarely
Explanation: We offer discounts to every customer. Our quality of work speaks for itself and customers refer us off of that.
Timberworx Tree and Landscaping
Answer: Always
Explanation: We will offer discounts or free services to some referrals.
TN Concrete Restoration
ProMatcher
Answer: Always
Explanation: Always show we are fair with each and every client
Computer-Tech-Services
Answer: Always
Explanation: While the amount varies by project referral, I provide pre-paid gift cards to those providing a successful, signed, new client or a donation in the person's name to the charity of their choice.
Architectural Response, PLLC
Answer: Always
Explanation: If you refer me to someone and that referral results in a paid job, I will give you a gift certificate for dinner out for two, based on the size of the job.
Dale House Murals LLC
ProMatcher
Answer: Always
Explanation: Every referral of a new customer means you receive 2% off the entire cost of your next cleaning.
Odd Jobs
Answer: Always
Explanation: We work with an incentive (finder's fee) program
Sela Security Consulting LLC
Answer: Always
Explanation: A clean high quality job and going above and beyond to please
Frenchman drywall services
ProMatcher
Answer: Sometimes
Explanation: I am just starting this. Doing it more regularly now.
Hierlmaier Enterprises
Answer: Always
Explanation: For every new customer, 18 years and older, that I meet with I give my current customer $10.00 in free Mary Kay product.
Joan Barak, Independent Beauty Consultant with Mary Kay
Answer: Always
Explanation: We offer $25 for anyone who referred friends or family.
CPR Asphalt Maintenance
ProMatcher
Answer: Always
Explanation: We offer a $ 25 one time discount for new recurring service client introductions
Hags with Rags Cleaning Service
Answer: Always
Explanation: Discount on their next job
RJB Painting & Handyman Service
Answer: Always
Explanation: Refer a friend or neighbor and receive a $50.00 credit to your account.
MissionGreen Services
ProMatcher
Answer: Always
Explanation: We provide a $50 gift card to any customer of ours per referral that is installed.
Surveillance Tech Group
Answer: Never
Explanation: will consider in the future
Amy's Handmade Gifts
Answer: Always
Explanation: Haven't needed to but definately would.
Absolutecleaningservicesplus
ProMatcher
Answer: Never
Explanation: RESPA forbids it...So no, never.
Amerifirst Home Mortgage
Answer: Always
Explanation: 5%-8% referral fees in form of money order or visa gift card.
Paint Works of Texas
Answer: Rarely
Explanation: A home purchase is an individual decision, and most customers are generally new.
Reality Property Inspections
ProMatcher
Answer: Always
Explanation: Yes, if my customers would like another project, I will offer a discount. If not, I will send a gift card for two (usually to a restaurant), which is usually very appreciated.
Murals by Georgeta - Fondos Studio LLC
Answer: Always
Explanation: Customer referrals earn FREE equipment rental and referrals from non customers can earn cash.
TriState Carbonation Service
Answer: Always
Explanation: Absolutely !!! I always make sure to acknowledge those who refer new clients to me and make sure that I extend my appreciation with some sort of incentive.
Real Living Kee Realty
ProMatcher
Answer: Always
Explanation: I will give a referral/finders fee to anyone that brings me a paying client.
Dr. Dustin T. Friend
Answer: Never
Explanation: Not really a referral type of business
Kingcarz Services
Answer: Always
Explanation: cheaper rate
Ferrell's Snow Removal Service LLC
ProMatcher
Answer: Always
Explanation: Free Preventative maintenance
Flawless Garages
Answer: Never
Explanation: Not yet, but not out of the question in the future.
Hit the Gas LLC
Answer: Always
Explanation: I have a formal customer referral compensation program which is emailed to my customers along with their final paid invoice receipt.
JPS-WNC llc
ProMatcher
Answer: Always
Explanation: 10% discount on next service
RL Residential Services
Answer: Never
Explanation: Not in Real Estate
Hudson Real Estate
Answer: Always
Explanation: discount s ,upgrates based how many referalls
a&m waterproofing
ProMatcher
Answer: Rarely
Explanation: Don't have any formal practice in place.
Construct Boss
Answer: Always
Explanation: Free gift or something
Misija construction
Answer: Rarely
Explanation: It's hard to do this in a home inspection business. Repeat customers do get a discount.
Moran Property Inspections
ProMatcher
Answer: Never
Explanation: When our customers refer their friends, family, and neighbors to us it is because they are excited about our work and what the window film can do for them. The idea of paying customers for referrals seems distasteful to me.
Therma Shield Solar Control
Answer: Rarely
Explanation: As a general rule, no.
Arundel Acupuncture
Answer: Rarely
Explanation: I don't they just do it for me because they understand they will never get another guy with my knowledge again or my willingness to take care of their problem right away.
Arizona's Best Heating & AC, Inc.
ProMatcher
Answer: Always
Explanation: We will give our Clients a discount on their next event or service after referring a new Client to us.
Grace Event Productions
Answer: Always
Explanation: Referral Advocates receive a small portion of my commission.
The Advancement Group Investment Fund, LLC.
Answer: Sometimes
Explanation: I take care of those who take care of me
D B Electric
ProMatcher
Answer: Always
Explanation: I try to offer some type of incentive for my customers who refer new business to me.
Schaffers Oil
Answer: Always
Explanation: Discounts for every business owner who refers a client.
HR Consulting Services LLC
Answer: Always
Explanation: Our incentive is based on the project; bigger project bigger referal incentive.
NorCal Pool Builders
ProMatcher
Answer: Never
Explanation: Not allowed by law.
Western & Southern Financial Group
Answer: Never
Explanation: Maybe we should, just haven't yet.
TORRISON TREE SERVICE
Answer: Always
Explanation: We provide custom pillows as thank yous. But mainly we say 'thank you'.
Drapes and Decor
ProMatcher
Answer: Always
Explanation: I have a wonderful refferral program.
RMS-NPC a Vantiv Company
Answer: Always
Explanation: 50% an item
Cabi
Answer: Sometimes
Explanation: Depends
North State Inspections
ProMatcher
Answer: Always
Explanation: 3% of total project from the client they refer to us.
ATX Residential Construction
Answer: Always
Explanation: We promote a program for referrals and pay anyone that refers a client to us, including our employees.
QCS Building Services Inc.
Answer: Sometimes
Explanation: I run several times a year, referral incentives.
Dahl Travel LLC
ProMatcher
Answer: Sometimes
Explanation: Not often.
Biz & Techie Writing Services Ltd
Answer: Never
Explanation: This is something on my to do list. I want to make sure it would be a win for all involved.
Janitor Jan house cleaning service
Answer: Rarely
Explanation: If I have something to share I would
3Cotas LLC
ProMatcher
Answer: Sometimes
Explanation: If I get a big job, I give a gift card to the referring client.
Worsley Inspections LLC
Answer: Sometimes
Explanation: I offer referral % amt.depends on price of project and discounts fot repeat customers depend on work done
G&J Carpentery Services
Answer: Always
Explanation: referral bonus for every signed billing agreement - $500.00
Vital Medical Billing & Consulting
ProMatcher
Answer: Always
Explanation: If I offer the customer 10% of the job of his next purchase
ARTIZTEK TILE DESIGNS
Answer: Always
Explanation: I am setting up a gift program right now.
Linda Elkins Designs
Answer: Always
Explanation: always give more
rejuvit therapies
ProMatcher
Answer: Always
Explanation: Just to give something back for their effort.
AAA 1 CARPET AND UPHOLSTERY CARE.
Answer: Sometimes
Explanation: If I do any projects in future I usually do it at reduced cost.
popes painting
Answer: Always
Explanation: Any leads a customer gives us that turns into a job, we offer a 10% or $10 referral bonus to them.
TVmtn.com
ProMatcher
Answer: Sometimes
Explanation: We do not have a written policy, but we do appreciate our clients referrals!
CPA Tax Advisors, Inc
Answer: Always
Explanation: Either free plants or trees or grasscuts
Larry Pierce Lawn/Landscaping
Answer: Sometimes
Explanation: credit for future work
Venetian Plastering, Misha Creations
ProMatcher
Answer: Sometimes
Explanation: Once in a while we have a contest, where the customer who refers the most in a 1 week period gets a prize.
Just Weed It
Answer: Sometimes
Explanation: If a client has additional work, we will offer something.
BK Design Associates
Answer: Rarely
Explanation: depends on situation
Huskey Home Inspection, LLC
ProMatcher
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