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Do you believe online reviews are helpful for attracting new customers to your business?

Yes
70%
Most of the time
12%
Some of the time
12%
No
1%
Not sure
3%
Next Question
Question: Do you believe online reviews are helpful for attracting new customers to your business?
Top Answer (70% of 2292 votes): Yes.

Answer: Yes
Explanation: Word-or-mouth promoting.
Genesis Consultants, Inc.
Answer: Yes
Explanation: I use online reviews to make decisions concerning purchases, so I can imagine others do the same.
Adhocratic HR
Answer: Yes
Explanation: I'm currently on zillow and have 62 reviews. http://www.zillow.com/profile/val-lyonsrealtor/Reviews/
Remax Platinum
ProMatcher
Answer: Yes
Explanation: online reviews are crucial
LeadValets
Answer: Most of the time
Explanation: In most cases...
Marie Buckner
Answer: Yes
Explanation: Google reviews help get traffic to your website
B- Sharp Property Maintenance
ProMatcher
Answer: Yes
Explanation: Everybody reads the reviews before buy a product or a service
Arts Digital Institute
Answer: Yes
Explanation: Reviews are very important to our business. Its a learning experience as well for us to fix issues if someone isn't happy. I look at reviews before I purchase or hire a company to see what to expect from them.
Timberworx Tree and Landscaping
Answer: Most of the time
Explanation: As long as the reviews are factual
TN Concrete Restoration
ProMatcher
Answer: Yes
Explanation: Huge for us at Thumbtack.com
Alabama Waterproofing Solutions
Answer: Yes
Explanation: Yes
Computer-Tech-Services
Answer: Yes
Explanation: Reviews, if they are honest, are always helpful. Even a negative review can demonstrate how respectfully a business handles people.
Dale House Murals LLC
ProMatcher
Answer: Most of the time
Explanation: As long as the reviews are positive.
Shedhorn Inspection Services, LLC
Answer: Most of the time
Explanation: Reviews are useful when there is little or no information avaiable
Sela Security Consulting LLC
Answer: Yes
Explanation: 100% important
Lawn Ranger
ProMatcher
Answer: Yes
Explanation: In our case (and every business is different,) we believe that LinkedIn testimonials from clients & colleagues are very valuable as they directly relate to you, your business and the way you conduct business.
Blanche Agency
Answer: Yes
Explanation: A business' online reputation is often the first impression that a potential client will have of your company. Online reviews and testimonials are incredibly important. I am very happy to say that all of Wofford Earthwork's reviews online are a full 5 stars.
Wofford Earthworks, LLC
Answer: Yes
Explanation: People read them
Cactus Farm Graphics
ProMatcher
Answer: Yes
Explanation: I think it is extremely helpful for people to see the experience and results that other people have received.
Keller Williams Atlantic Shore
Answer: Most of the time
Explanation: Some people feel empowered, or bold to write a scathing or negative review online, that they wouldn't give in person or over the phone.
RI Home Based Counseling
Answer: Yes
Explanation: Reviews are very important to attracting new customers,the voice of past customers
All Pro Brush Painting
ProMatcher
Answer: Yes
Explanation: Online reviews are vital to business.
Clark STG
Answer: Some of the time
Explanation: I feel direct contact with the business is the best advertising
RPS
Answer: Yes
Explanation: They would be helpful if I could get some!
Amy's Handmade Gifts
ProMatcher
Answer: Yes
Explanation: VERY VERY VERY
Pilgrim Mortgage Llc ( NobodyBeatsMyRates.com )
Answer: Yes
Explanation: All reviews are important to us...it's important to know how we're doing. Reviews can give us insight on how we can improve, if you're not consistently trying to improve you grow complacent and your customer will suffer because of it.
Amerifirst Home Mortgage
Answer: Some of the time
Explanation: Im told most people dont even read reviews so Im not sure.
Paint Works of Texas
ProMatcher
Answer: Yes
Explanation: Positive reviews can help with a customers decision.
Reality Property Inspections
Answer: Yes
Explanation: I have never been given an online review, but I have a 100% satisfaction guaranteed policy, so if a client is unhappy, I waive all fees. If this occurs, I ask the client to tell me why s/he is not satisfied so I can improve my services in the future for other clients.
Typo-Detective
Answer: Yes
Explanation: Reviews are important but it becomes a challenge to ask for reviews for so many sites! I would love it if I could simply copy and paste a review that is already on my website, or on Facebook, and send client's e-mail for verification.
Murals by Georgeta - Fondos Studio LLC
ProMatcher
Answer: Yes
Explanation: Pro Carpet Care - Carpet Cleaning Dallas relies on reviews to grow the business.
Pro Carpet Care - (469) 647-1508
Answer: Yes
Explanation: I believe that reviews/testimonials can be very helpful, especially if it is down to the wire and you need that extra little something to prove your professionalism and client loyality. It is a VERY competitive world out there.
Real Living Kee Realty
Answer: Yes
Explanation: We want customers to trust our brand. Reviews are a big part of that process.
Woodstock Tree Service
ProMatcher
Answer: Yes
Explanation: Absolutely. We're always working hard to make sure our reviews reflect our level of service.
Green Mountain Turf Sprinkler Repair
Answer: Yes
Explanation: Online reviews are very helpful in obtaining new clients or at least getting them to visit your website and/or social media sites to check you out.
Shades of Gray Design
Answer: Yes
Explanation: Yes, good reviews will get more work always
Kingcarz Services
ProMatcher
Answer: Some of the time
Explanation: It's hard to say , especially if they haven't seen the job site, pics or just going on hear say.
Resurrection Rebuilding & Remodeling
Answer: Yes
Explanation: Reviews and referrals are much appreciated!
A2Z Specialty Advertising
Answer: Yes
Explanation: Positive reviews are crucial to success in today's electronic world.
JPS-WNC llc
ProMatcher
Answer: Most of the time
Explanation: Yes, since a well-informed consumer is the best kind.
Telefriend Consulting LLC
Answer: Yes
Explanation: In a world that everyone does everything online I think it is more important then ever.
Construct Boss
Answer: Some of the time
Explanation: In construction people want to speak with referrals.
Misija construction
ProMatcher
Answer: Yes
Explanation: Absolutely! The reviews that you write are the "word-of-mouth" referrals of yesterday, and we count on them to grow our business.
Therma Shield Solar Control
Answer: Not sure
Explanation: I develop websites and reviews aren't something most people look at for developers.
1983
Answer: Yes
Explanation: I know I use them when looking at a business.
Arundel Acupuncture
ProMatcher
Answer: Yes
Explanation: In today's society people want answers very quickly and online reviews help.
Heart and Soul Culinary
Answer: Yes
Explanation: This build trust and credibility.
Grace Event Productions
Answer: Yes
Explanation: I have yelp .com
Ben's painters
ProMatcher
Answer: Yes
Explanation: A happy customer is a loyal customer
D B Electric
Answer: Yes
Explanation: Reviews let new customers see what other people are saying about your business.
A-1 Duct and Dryer Vent Cleaning
Answer: Yes
Explanation: I belive anything that could help get your business seen is helpful.
Schaffers Oil
ProMatcher
Answer: Some of the time
Explanation: Some online reviews work well and some don't. They are too sterile and can be better or worse than intended. Missing perspective.
NorCal Pool Builders
Answer: Some of the time
Explanation: People do search about companies/brands when they looking for their services but they don't trust this reviews all the time as they can be manipulated very easily.
FadooSEO
Answer: Some of the time
Explanation: Most people don't believe them. If you want to review us, ask us to get a delighted customer to talk with you and tell you how good we are.
Drapes and Decor
ProMatcher
Answer: No
Explanation: Testimonials are not allowed in advertisements or in online media in the financial services industry.
CIC Wealth
Answer: Yes
Explanation: Good reviews are golden.
RMS-NPC a Vantiv Company
Answer: Yes
Explanation: A lot of people tend to look at online reviews these days for help in making decisions.
Cabi
ProMatcher
Answer: Yes
Explanation: Yes, I try to get reviews when ever possible.
Kairos Home Inspections
Answer: Yes
Explanation: Good reviews are very valuable.
QCS Building Services Inc.
Answer: Yes
Explanation: I totally believe in online reviews because I refer to them myself when looking for who to do business with.
Dahl Travel LLC
ProMatcher
Answer: Yes
Explanation: Helps others decide
Georgia Master Plumbing
Answer: No
Explanation: NO,not at all because every customer will see you in a unique way.
Lee's Designs
Answer: Yes
Explanation: Customer reviews are what many future customers read before buying a product or service! Reviews are also what can "rate" a business, some better than others!
Derricos mobile car wash and detail
ProMatcher
Answer: Some of the time
Explanation: It depends on how good the review is.
Biz & Techie Writing Services Ltd
Answer: Yes
Explanation: They let other potential consumers know their thoughts good or bad. Receiving feedback also lets me improve my service.
Janitor Jan house cleaning service
Answer: Yes
Explanation: Yes good references
UDBPropertiesLLC
ProMatcher
Answer: Not sure
Explanation: I don't have online reviews.
Worsley Inspections LLC
Answer: Yes
Explanation: yes review are but always read between lines as you can't always make everyone happy
Vital Medical Billing & Consulting
Answer: Not sure
Explanation: I've been around so long that other businesses refer clients.
Commercial Mortgage Services
ProMatcher
Answer: Yes
Explanation: Read our reviews by clicking this link: https://goo.gl/dorys8
Main Street Business Loans dba United Cash Solutions
Answer: Some of the time
Explanation: Online reviews can be helpful or damning to some degree, but I find many people don't rely too heavily on someone else's experience to engage in their own.
Ron Rodgers- Ryan Real Estate
Answer: Yes
Explanation: Yes online reviews of Great but I don't push for reviews I just do quality work and make my customers happy and it all falls into place
ARTIZTEK TILE DESIGNS
ProMatcher
Answer: Yes
Explanation: this is a good thing to cultivate
rejuvit therapies
Answer: Yes
Explanation: I believe it can be helpful.
Titan Realestate Services, LLC
Answer: Yes
Explanation: Variety of opinions help to create solid business.
Savvy Way Skin
ProMatcher
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